Ordering
We sell online only. Orders are placed on this site: choose your options on the product page, add the item to your cart and check out. Prices are in USD. You can browse everything in all jewelry or start with customer favorites.
Using an account keeps your details and past orders in one place. To look up an order you have already placed, go to order status. For anything else, customer service and contact list the ways to reach us.
Some styles can be personalized. Engravable styles shows which ones, and the engraving guide explains how the options work.
Sizing
Size is selected on the product page, and not every style offers every size. The sizes offered:
| Category | Sizes offered | Guide |
|---|---|---|
| Rings | US 4 to 13 in half sizes; some children's and stacking styles run 0.5 to 3.5 | Ring size guide |
| Necklaces | 16, 17, 18, 20, 22, 24, 30 and 36 inches | Chain size guide |
| Chains | 12, 14, 16, 18, 20, 22, 24, 26, 28, 30 and 36 inches | Chain size guide |
| Bracelets | 9, 10, 11 and 12 inches, plus Small, Medium, Large and Extra Large | Bracelet size guide |
| Charms | Small, Medium and Large | — |
If you are between sizes or buying as a gift, measure first. Each size guide explains how.
Materials and Care
Pieces are made in Sterling Silver, 14K and 18K Yellow Gold and White Gold, 14K Yellow-White-Rose Gold, Bronze, Stainless Steel, Titanium, and two-tone combinations. The metal for a given style is shown in its options; jewelry information covers materials in more detail.
Birthstone styles cover all twelve months: January Garnet, February Amethyst, August Peridot, November Citrine, and December Blue Zircon or Blue Topaz. The other seven use lab-created stones — March Aqua Spinel, April White Sapphire or Diamond, May Emerald, June Alexandrite, July Ruby, September Blue Sapphire and October Pink Sapphire. See the birthstone guide and gemstone jewelry.
For cleaning and everyday wear, read jewelry care and safety tips.
Shipping and Returns
Shipping methods, costs and timing are set out in the shipping policy. Returns and refunds are covered in the refund policy. The terms are not repeated here, so read those pages before ordering if the details matter to your plans.
How we handle your information is in the privacy policy, and the site's terms are in the terms of service.